This document contains common variations of questions users might ask, covering a wide range of potential inquiries. It is designed to help the chatbot recognize and respond accurately, even when the wording varies.

How can I speak to a human?

Possible Variations:

  • Is there a real person I can talk to?
  • How do I contact customer support?
  • Can I chat with a human?
  • Is a live agent available?
  • I need to speak to someone directly.
  • Do you have phone support?
  • Can I schedule a call with a real person?
  • How do I reach a representative?
  • I don’t want to talk to a bot, can I speak to a human?

Answer:

Yes! If you need human support, you can always call us during business hours to speak directly with a team member.

  • Phone Support – Available during business hours for real-time assistance.
  • Email Support – Contact us at support@wazuriwebcraft.com, and we’ll respond as soon as possible.
  • Scheduled Calls – You can book a virtual consultation (video or audio) through our booking page.
  • Support Ticket System – For technical issues, submit a ticket, and a team member will get back to you.

We do not currently offer live chat, but if you require assistance, calling or emailing us is the best way to reach a team member.

Additional User Questions

What are your business hours?

  • What time are you open?
  • When can I reach customer support?
  • Do you have weekend support?

Answer: Our business hours are:

  • Monday – Thursday: 10:00 AM – 6:00 PM (PST)
  • Friday: 9:30 AM – 2:00 PM (PST)

Support requests received outside of these hours will be addressed as soon as possible on the next business day.

How do I reset my password?

  • I forgot my password, how do I reset it?
  • Can you help me recover my account?
  • Where do I go to change my password?

Answer: You can reset your password by clicking on the ‘Forgot Password’ link on the login page. Follow the instructions in the email you receive to create a new password.

Do you offer refunds?

  • What is your refund policy?
  • Can I get my money back if I don’t like the service?
  • Do you provide refunds for cancellations?

Answer: We do not offer refunds on completed projects, but we ensure clear communication and approvals at every stage to prevent dissatisfaction. If you experience an issue, please contact us to discuss possible solutions.

Can I upgrade my service later?

  • Can I start with a smaller package and upgrade later?
  • What if I want to add more features?
  • Can I switch to a bigger plan after launch?

Answer: Yes! Our services are designed for scalability, so you can upgrade at any time. Contact us to discuss your needs, and we’ll assist with the transition.

How do I track the progress of my project?

  • Can I see updates on my website development?
  • Do you provide reports on project status?
  • How will I know when my site is ready?

Answer: We provide regular updates throughout the development process. You will receive milestone reports and have direct communication with your project manager to track progress.

This document will be continually updated with new variations of questions and additional support options as needed.